Privacy Policy & SMS Terms
How First Line Transport Inc protects your information
At First Line Transport Inc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our auto transport services.
SMS & Mobile Information Privacy Protection
🔒 Your Mobile Information is Protected
First Line Transport Inc specifically guarantees that your mobile phone number and SMS opt-in data will NOT be shared with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties under any circumstances. This information remains strictly confidential and is used solely for providing you with service updates and communications related to your auto transport order.
📱 SMS Terms & Conditions
- Service Purpose: SMS messages are used exclusively for order updates, pickup notifications, delivery confirmations, and customer service communications
- Opt-Out Rights: You can opt out of SMS communications at any time by replying "STOP" to any message
- Message Frequency: Message frequency varies based on your transport order status and preferences
- Carrier Charges: Standard message and data rates may apply from your mobile carrier
- No Marketing Use: Your mobile number will never be used for unsolicited marketing messages
🛡️ Additional Mobile Privacy Protections
All other categories of information sharing exclude text messaging originator opt-in data and consent. This means:
- Carriers who transport your vehicle will NOT receive your mobile opt-in information
- Service providers and analytics companies will NOT have access to your SMS consent data
- Legal disclosures will NOT include your text messaging preferences unless specifically required by court order
- Your mobile information is stored separately and with enhanced security measures
1. Information We Collect
Personal Information: We collect information you provide directly to us, such as:
- Contact details: Name, email address, and phone number
- Service information: Pickup and delivery addresses
- Vehicle details: Vehicle information (make, model, year)
- Payment data: Payment information (processed securely)
Automatically Collected Information: We may collect certain information automatically, including:
- Technical data: IP address and browser information
- Usage analytics: Website usage data and analytics
- Device information: Device type and operating system
2. How We Use Your Information
We use your information to:
- Service delivery: Provide auto transport services and process your orders
- Communication: Communicate with you about your shipment status and updates
- Quotes and updates: Send you quotes and service notifications
- Service improvement: Improve our services and website functionality
- Legal compliance: Comply with legal obligations and regulations
3. Information Sharing
We may share your information with:
- Carriers: Licensed transport carriers who will handle your vehicle shipment
- Service Providers: Third-party companies that help us operate our business (payment processors, analytics providers)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your personal information against:
- Unauthorized access
- Alteration or modification
- Disclosure to unauthorized parties
- Destruction or loss
Please note: While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access: Access and review your personal information
- Update: Update or correct your personal information
- Delete: Request deletion of your data (subject to legal requirements)
- Opt-out: Opt out of marketing communications
- Information: Request information about how we use your data
6. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance your browsing experience
- Analyze website traffic and user behavior
- Understand user preferences
- Provide personalized content
Cookie Control: You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
9. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
First Line Transport Inc
Email: info@fltransportinc.com
Phone: +1 929 923-7706
Address: United States
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- Legal or regulatory requirements
- New features or services
Notification: We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date below.
Last updated: 11/9/2025