Terms & Conditions

a. "Additional Services" means upgrades and additional services ordered by the Customer such as vehicle top-loading, guaranteed pick up date, covered transport, additional personal belongings, etc.

b. "Bill of Lading" means a document provided by the Carrier to the Customer at delivery documenting the details of the Shipment and its condition, Point of Origin, Destination and other details regarding the Order. Bill of Lading can serve as a receipt or a contract between the Carrier and Customer.

c. "Carrier" means a motor carrier of property, as defined at 49 U.S.C. §13102(14), duly licensed by State and/or Federal Department of Transportation, or a carrier of goods by sea pursuant to 46 U.S.C. § 30701.

d. "Customer" means the individual, company or other entity, including its agents and representatives, ordering the transportation of Shipment.

e. "First Line Transport Inc", "we", "us" or "our" means First Line Transport Inc, its affiliates and subsidiaries. First Line Transport Inc is a transportation broker as defined at 49 U.S.C. § 13102(2), arranging for the transportation of freight through third party Carriers and is duly licensed by the Department of Transportation (DOT), and is registered with the Federal Motor Carrier Safety Administration (FMCSA) and/or other government agencies as may be required by law. First Line Transport Inc is not a Carrier.

f. "Order" means Customer's request for First Line Transport Inc to arrange for the transportation of Customer's Shipment.

g. "Shipment" means the Customer's property — an automobile or motorized vehicle — arranged for transportation in accordance with these TERMS.

a. Upon Customer's request, First Line Transport Inc will arrange for the transportation of Customer's Shipment by Carriers subject to these TERMS. First Line Transport Inc reserves the right, in its sole discretion, to refuse or cancel any Order at any time.

b. First Line Transport Inc's services are deemed completed when a Carrier has accepted Customer's Order.

c. Customer understands and accepts that First Line Transport Inc (i) operates only as a transportation broker, (ii) is not a motor carrier or transporter, and (iii) does not hold itself out as providing the transportation of property.

d. Customer expressly understands and agrees that First Line Transport Inc never takes custody or possession of, transports, or handles Customer's Shipment, or assumes any liability for the Shipment.

e. First Line Transport Inc shall provide Customer with an estimated pickup and estimated delivery date, however, delays may occur prior to, and/or during transport due to weather or road conditions, government regulations, mechanical problems, and other causes that are beyond First Line Transport Inc's control. First Line Transport Inc cannot and does not guarantee delivery dates or times.

a. Accuracy of Information. Customer understands and accepts that only Customer is responsible to ensure the accuracy of all of the details including the description of the Shipment (year, make, model, body style, trim, etc.), Point of Origin, Destination, fees, and special instructions in the Order Confirmation.

b. Preparing Shipment. Customer understands and accepts that Customer is responsible for preparing the Shipment for transportation. Customer must either secure or remove all loose parts, fragile accessories, low hanging spoilers, etc. prior to shipment. Shipment must be tendered to Carrier in operable condition with no more than a quarter tank of fuel.

c. Personal Property. Customer may leave one suitcase OR one bag carrying personal property which shall not exceed one hundred pounds (100 lbs.) and must be confined to the trunk or storage area of the Shipment. Customer is advised not to leave any negotiable instruments, legal papers, jewelry, furs, money, cash or currency, antiques, or any valuable articles in the Shipment.

d. Prohibited Items. Customer understands and accepts that Customer is expressly prohibited from loading any explosives, guns, ammunition, weapons, flammable products, live pets, live plants, any contraband, drugs or narcotics, alcoholic beverages, and or any illegal goods in the Shipment.

a. Customer agrees to pay all amounts due in full for each Order and any Additional Services as per the terms of the Order Confirmation and these TERMS. Payment for First Line Transport Inc's services is due when a Carrier accepts an Order as First Line Transport Inc's services have been rendered at that point.

b. All payments for the balance due to Carrier for C.O.D. must be made on or before the delivery of Shipment in the form of cash, certified funds, cashier's check or money order made payable to the Carrier.

a. Customer may cancel an Order at any time at no cost or cancellation fees as long as the Order has not yet been accepted by a Carrier. If the Order is canceled for any reason after a Carrier accepts the Order, then the Customer agrees to pay a minimum of two hundred and forty nine dollars ($249.00) in cancellation fees.

b. Customer is entitled to a refund for only the unfulfilled portion of the services.

a. First Line Transport Inc is a property transportation broker, therefore, is not and will not be liable for any cargo loss and damage claims for any reason.

b. If Customer has a claim for loss or damage to a Shipment, then Customer understands and agrees that the party liable for all such claims is the Carrier and not First Line Transport Inc, and it is Customer's responsibility to file any claim directly with the Carrier who transported the Shipment.

a. The total cumulative liability of First Line Transport Inc for any and all claims and damages, whether arising from statute, contract, tort or otherwise, shall not under any circumstances exceed the total fees paid by Customer to First Line Transport Inc for First Line Transport Inc's services under the respective Order Confirmation.

b. EXCEPT AS OTHERWISE PROVIDED HEREIN, FIRST LINE TRANSPORT INC MAKES NO WARRANTIES FOR ANY OF ITS SERVICES AND HEREBY DISCLAIMS ALL WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED.

a. Any dispute, controversy, or claim between the parties arising out of or relating in any way to these TERMS, an Order, First Line Transport Inc's services or any other Customer engagement with First Line Transport Inc will be resolved by binding arbitration, rather than in court.

b. The parties each agree that any dispute resolution proceedings or lawsuits, whether in arbitration or in a court of law, will be conducted only on an individual basis and not in a class or representative action.

a. These TERMS supersede all prior written or oral representations and constitute the entire agreement between Customer and First Line Transport Inc and may not be changed by anyone except for First Line Transport Inc.

b. Customer warrants that Customer has read these TERMS in their entirety and by continuing with the transaction, fully understands and agrees to them.

c. If any provision of these TERMS shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these TERMS will otherwise remain in full force and effect.